SIREN is a powerful, feature-rich and easy to use solution for field service business. it is designed to automate and enable mobile field service operations using handheld devices to improve team performance, efficiency and eliminate paper work and human errors. On the other hand, it provides a useful process to assure customer satisfaction and optimal SLAs tracking.
It contains the following business modules:
- · Customer Portals
- · Scheduling & Tasks Management
- · SLA Contracts & Warranty Management
- · Route Optimization & GPS Navigation
- · Corrective & Preventive Maintenance
- · Manage & Monitor Field Staff
- · Vehicle/ Field Staff Tracking
- · Parts & Inventory Management
- · Asset Management
- · Tracking & Staff Management
- · Invoicing & Payment Collection
- · Compliance & Approvals
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